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1984

Nairobi, Kenya · Est. 1984

Four Decades
of Home Excellence

From a single store in Sarit Centre to East Africa's most trusted appliance brand.

Modern Hotpoint showroom
Sarit Centre, NairobiEst. 1984
Our Story

Built on trust,
grown through service

Hotpoint Appliances Limited was established in 1984, opening its first store at the iconic Sarit Centre shopping mall in Nairobi. What began as a single outlet quickly evolved into a regional force driven by one unwavering philosophy — put the customer first.

In the late 1990s, Hotpoint was awarded the Sole Distributorship Agency for LG Electronics — a turning point that began a world-class brand portfolio. The company soon added Ariston, Westpoint and Kenwood to its family of exclusive agencies.

By 2002, Hotpoint had become one of East Africa's largest retailers and wholesalers of consumer electronics and entertainment products.

LG ·Ariston ·Westpoint ·Kenwood

Founded on the philosophy of Customer Value and Service. Our success depends on building and maintaining customer loyalty.

Hotpoint Appliances Ltd
Our Journey
1984Founded

First store opens at Sarit Centre, Nairobi.

1990sLG Partnership

Awarded sole LG Electronics distributorship for Kenya.

2000sPortfolio Grows

Ariston, Westpoint and Kenwood agencies acquired.

2002Regional Leader

Becomes one of East Africa's largest electronics retailers.

0+Years in business
0Global brand agencies
0k+Customers served
EAEast Africa presence
Our Vision

Enhance the lifestyle
of Eastern African
customers

A future where every home in East Africa is equipped with quality appliances that make daily life simpler, richer, and more enjoyable.

Our Mission

Supply and support
domestic and commercial
appliances

The right product, at the right price, backed by service that keeps every appliance — and every customer — running at their best.

What Drives Us

Our core values

  • 01
    Integrity & Excellence

    We absolutely believe in doing the right thing — for our customers, our people and all stakeholders.

  • 02
    Customer Value & Service

    Founded on this philosophy, our success depends entirely on building and maintaining customer loyalty.

  • 03
    Teamwork & Empowerment

    We develop ourselves as people and work collaboratively across individuals, departments and levels.

  • 04
    Continuous Growth

    Through strong supplier partnerships we bring the latest technology with unparalleled after-sales service.

Quality appliances,
unmatched service.

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