Hotpoint Appliances Limited was established in 1984, opening its first store at the iconic Sarit Centre shopping mall in Nairobi. What began as a single outlet quickly evolved into a regional force driven by one unwavering philosophy — put the customer first.
In the late 1990s, Hotpoint was awarded the Sole Distributorship Agency for LG Electronics — a turning point that began a world-class brand portfolio. The company soon added Ariston, Westpoint and Kenwood to its family of exclusive agencies.
By 2002, Hotpoint had become one of East Africa's largest retailers and wholesalers of consumer electronics and entertainment products.
LG ·Ariston ·Westpoint ·Kenwood
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Founded on the philosophy of Customer Value and Service. Our success depends on building and maintaining customer loyalty.
Our Journey
1984Founded
First store opens at Sarit Centre, Nairobi.
1990sLG Partnership
Awarded sole LG Electronics distributorship for Kenya.
2000sPortfolio Grows
Ariston, Westpoint and Kenwood agencies acquired.
2002Regional Leader
Becomes one of East Africa's largest electronics retailers.
0+Years in business
0Global brand agencies
0k+Customers served
EAEast Africa presence
Our Vision
Enhance the lifestyle of Eastern African customers
A future where every home in East Africa is equipped with quality appliances that make daily life simpler, richer, and more enjoyable.
Our Mission
Supply and support domestic and commercial appliances
The right product, at the right price, backed by service that keeps every appliance — and every customer — running at their best.
What Drives Us
Our core values
01
Integrity & Excellence
We absolutely believe in doing the right thing — for our customers, our people and all stakeholders.
02
Customer Value & Service
Founded on this philosophy, our success depends entirely on building and maintaining customer loyalty.
03
Teamwork & Empowerment
We develop ourselves as people and work collaboratively across individuals, departments and levels.
04
Continuous Growth
Through strong supplier partnerships we bring the latest technology with unparalleled after-sales service.